March News 2023
Celebrating 20 Years
We are delighted to be celebrating our 20th anniversary at IOC, when the company was formed it was our vision to create a City based cleaning company delivering outstanding service. As one of the few remaining cleaning companies based in central London we are still able to provide the quick response service where we can react to any emergency within the hour. We are excited to see what the next twenty years bring to IOC, in particular on our journey to achieving Carbon neutral status and protecting our planet for future generations. We would like to thank all of our clients and partners for their ongoing support and also our incredible team who without their dedication and hard work we would not be the company we are today.
On the spot with Rui Alves, Site Manager
How long have you worked for IOC?
Since May 2016.
What is your role at IOC?
Site Manager.
What do you like about working for IOC?
Since I started working with the company they keep innovating in all areas and they deliver a good service.
What is your favourite hobby?
DIY, and spending time with my family.
What is the best part of your job?
The challenges each day are never the same.
Finally, if any; what is the worst part about your job?
I think as with any Job the stress that comes with it sometimes.
Our Client Partnerships
We have partnered with IOC since 2003. Since that time we have moved three times and now employ 350 people. IOC have been with us throughout Numis’ journey and developed their services to cater for our needs as a business. We now an have amazing new offices in Gresham Street and it is essential that they are kept pristine, and IOC work incredibly well to ensure this. Tomas Perez has been our exceptional IOC team lead at Numis for as long as I can remember. Tomas and Paul Hart, IOC Director, are both on site often and know us and our business well. It is really important to me that top management visit and engage with me frequently. This is the formula that sets IOC apart from other cleaning firms, they see the value in knowing us and our business and adapt how they work, so they can bring the best to our business. We have two supervisors, Cristina Cabral (night) and Amparo Ribera (day) and they have been with Numis for a long time too – they ensure their teams work well and provide first class service. The turn over of cleaning operatives is virtually zero and the majority of them are known by name by our staff and it is great to see professional harmonious relationships between both groups. I get weekly calls from other cleaning companies pitching for the IOC business – but why would I jump ship when we have the best in the business already supporting us?!
Numis would like to congratulate Paul Hart and his team on their 20 year anniversary – thank you for all your hard work and look forward to continuing our partnership into the future.
Mary Roser, Head of Facilities at Numis
Meet our suppliers
Simply Washrooms has today announced it has become B Corp certified in recognition of it’s drive for environmental and social responsibility. It now joins a growing group of companies reinventing business by pursuing purpose as well as profit.
Andrew Shelley, Managing Director at Simply Washrooms comments: “We’re unbelievably proud to have achieved the status of a Certified B Corp. In getting to this point, we’ve worked extremely hard to ensure we meet the highest verified standards of social and environmental performance, transparency and accountability – and we’re already seeing the significant benefits this work brings across our business.
Employee of the Month – Patricia
Pat has worked alongside Scott and Paul for 33 years and over this time has been one of the most reliable, trustworthy and happy people we have ever employed. On our 20th anniversary it seems fitting to have Pat as our employee of the month in recognition of her hard work, loyalty, dedication and positive attitude. Thank you Pat for everything you do for IOC!
And our clean awards go to…
Gloria Liliana Barrientos Sossa
For her commitment to providing the highest quality service, hard work and dedication overall. She is an absolute credit to IOC.
Mustafa Cande
For his hard work, commitment, helpfulness and overall good service.
February News 2023
Spring Cleans
Do your carpets need a deep clean following the damp winter months? Are your high levels looking a little dusty and requiring a specialist clean? Is your glazing in need of some squeegee attention? Then do not delay contact us today sales@imageofficecleaning.co.uk Read more…
December News 2022
Finally, after over two years of covid-19 guidance and regulations we can finally celebrate with friends, colleagues, and family. We would like to take this opportunity in wishing all our client’s a fantastic month of December.
Read more…
October News 2022
We are officially Planet Mark accredited
We are delighted to announce that we are Officially Planet Mark Accredited. We are playing our part in the fight for climate change and reducing our carbon footprint to build a sustainable, brighter future for all of us, generations to come and our planet.
Read more…
September News 2022
We are supporting Trees for Cities on their mission to make our towns and cities greener, happier, and healthier places to live for generations to come. So far, we have planted 50 trees this year.
Her Majesty, Queen Elizabeth II
For generations, Her Majesty the Queen has been all we’ve known and a constant presence in our lives. We offer our heartfelt thanks for a life of service.
The London Living Wage
The London Living Wage has now been increased to £11.95 per hour. With the cost of living crisis, it’s now more important than ever.
Do your carpets need a freshen-up….if so we have got you covered.
Whilst daily vacuuming and spotting keeps your carpets at bay we do recommend at least a quarterly deep carpet clean to high traffic areas to bring your carpets back to their former glory. Please contact your Client services manager or email sales@imageofficecleaning.co.uk for a no obligations quotation.
Congratulations
To our employees of the month:
Kelly Morgan
Dahiana Gomez Moncada
Karen Johana Ortiz Teran
Covid 19 Response Case Study
A large media company who is a client of IOC was required to continue as normal throughout the pandemic from their London head office. We supported them throughout this period, providing additional full time cleaning operatives, specialist anti-bacteria consumable supplies and social distancing awareness floor mats all at very short notice. We attended the site within an hour of each positive case being identified, to carry out full deep hygiene clean and electrostatic spraying treatment. We supported our client throughout the pandemic to maintain a Covid-19 secure workplace for all of their staff.
From the very start, IOC has always had a proactive approach to the management of Covid-19. In January 2020 we increased stock levels of hand sanitiser, dispensers, face masks and surface wipes. We managed the distribution of these products between our client’s sites to ensure that all parties had availability at all stages throughout the pandemic.
We supported all high-risk employees and understood and encouraged these people to shield when necessary. As a workforce who are unable to work from home, we supported our employees to continue working, by providing letters of proof of essential work and re-usable face masks for all employees to wear on their journeys to work and within the workplace.
Our head office was reduced to a Skeleton staff, with all other staff transitioned to working from home. All members of our operational teams and management were divided into bubbles to ensure continuity of service if a positive or possible case was identified only that one bubble would have to isolate.
We adapted to our client’s requirements throughout each lockdown and reopening, using the government’s furlough scheme where necessary. We provided additional labour to those who were required to remain open and provide a heightened level of cleaning service. We adapted working patterns and created ‘A’ and ‘B’ teams that were necessary to help reduce the risk of spread.
When a positive or potential Covid-19 case was identified we attended each case within the hour, to carry out thorough response cleans using virucidal cleaning chemicals in full PPE. We also encouraged the additional protection offered by electrostatic spraying which was completed by our fully trained in-house teams.
Whilst some have seen the pandemic as an opportunity to exploit their clients, at IOC we have taken the opinion that it was more important to do all we could to support our client’s throughout this difficult time. We were flexible with contracts as the government’s furlough scheme allowed and we focused our attention and efforts on our existing clients as opposed to servicing new clients whose cleaning companies were failing to react when necessary.
Living Wage Foundation
As part of our Corporate Social Responsibility and our commitment to offering better benefits to our employees, Image Office Cleaning chose to become affiliated with The Living Wage Foundation. Read more…
Gender pay gap report
Hourly pay gap
In this organisation, women earn 99p for every £1 that men earn when comparing median hourly pay. Their median hourly pay is 0.6% lower than men’s.
When comparing mean (average) hourly pay, women’s mean hourly pay is 2.4% lower than men’s.
About median and mean
The median gender pay gap figure
This is the difference between the hourly pay of the median man and the hourly pay of the median woman. The median for each is the man or woman who is in the middle of a list of hourly pay ordered from highest to lowest paid.
A median involves listing all of the numbers in numerical order. If there is an odd number of results, the median is the middle number. If there is an even number of results, the median will be the mean of the two central numbers.
Medians are useful to indicate what the ‘typical’ situation is. They are not distorted by very high or low hourly pay (or bonuses). However, this means that not all gender pay gap issues will be picked up. They could also fail to pick up as effectively where the gender pay gap issues are most pronounced in the lowest paid or highest paid employees.
The mean (average) gender pay gap figure
The mean gender pay gap figure uses hourly pay of all employees to calculate the difference between the mean hourly pay of men, and the mean hourly pay of women.
A mean involves adding up all of the numbers and dividing the result by how many numbers were in the list.
Mean averages are useful because they place the same value on every number they use, giving a good overall indication of the gender pay gap. But very high or low hourly pay can ‘dominate’ and distort the figure.
The percentage of women in each pay quarter
In this organisation, women occupy 68.4% of the highest paid jobs and 69.9% of the lowest paid jobs.
About pay quarters
Pay quarters show the percentage of men and women employees in four equal sized groups based on their hourly pay.
Pay quarters give an indication of women’s representation at different levels of the organisation.
Please see the results here.