Image Office Cleaning is dedicated to this ‘Quality Policy’ and will endeavour to ensure that its products and services fully meet the requirements of its clients at all times. The goal of the company is to achieve a high level of customer satisfaction at all times. Commitment to the implementation of supporting managerial and business operational systems is essential to realising that goal. It is also recognised that the business environment will have an impact on our ‘Quality Policy’.
Image Office Cleaning is committed to the management of mutually beneficial relationships between clients and suppliers, working together in the implementation of this policy and in continually improving the quality of the products and/or services it supplies.We have a continuing commitment to;
The structure of the Quality Management System is defined in the Integrated Management System Manual.
All personnel understand the requirements of our ‘Quality Policy’ and will be responsible for identifying customer requirements and ensuring that the correct processes are followed to meet those requirements.
The organisation constantly monitors its quality performance and implements improvements and new objectives when appropriate. These objectives will be monitored during management review meetings.
The commitments outlined in this ‘Quality Policy’ and the improvement objectives will be communicated and available to all relevant interested parties at all times. Awareness training will be an integral part of the strategy to achieve the objectives.
The ‘Quality Policy’ is regularly reviewed in order to ensure that it continues to be effective and meet customer expectations.
A full copy of this policy will be accessible to all employees electronically via our website and can be obtained from the HR department upon request.
For more information call Image Office Cleaning on 020 7790 7400